CGI Federal

CGI Federal is a leading IT partner of the U.S. government with head offices in Montreal, Canada - made infamous for the failure of the ObamaCare website launch.^[1] For more than 36 years, U.S. defense, civilian and intelligence agencies have partnered with CGI to support their mission-essential needs at every stage of program, product and business lifecycle. These partnerships fuel the deep understanding of the challenges and opportunities facing their clients and inform the development of solutions to help them improve outcomes and maximize results. CGI Federal employs over 25,000 people worldwide.^[2]

CGI Federal bases their client-centric partnerships on:

Mission expertise in defense, energy and environment, healthcare, homeland security, financial management, diplomacy and international development and housing.
In-demand services such as cloud computing, cybersecurity, advanced engineering, communications, enterprise integration, operational logistics, systems engineering and training.
Client proximity model allowing us to honor our commitments and be deeply rooted in client communities and locally-accountable for project success.

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ObamaCare Website

On October 1st, 2013, the ObamaCare website launched. It was reported that 7 million users were needed to make it viable. As of October 17, 2013, a total of roughly 51,000 users had signed up at the website. Including exchanges, approximately 30,000 participants signed up for actual healthcare benefits. In many states, no one signed up at all and there were single digit attendees at training seminars held to instruct users on the navigation the healthcare system.

The site itself does not work. To even view what the different levels of entry costs are, you must sign up first. The information does not seem to be deletable after entry as well. Almost all applicants were unable to sign-up for benefits. There have been reports that a thousand routines are used to call one function, that gibberish is in the code and comments and that the site was never intended to work. Testing seems to have been non-existent and the Obama Administration was warned the launch should be delayed. Over $500 million was spent on the site.^[3] Its cost was originally estimated at $93.7 million. Roughly $88 million of the cost went to CGI Federal and some say it is much more. A further $400 million is now being proposed to 'fix' the site.^[4]

Digital Trends:

It’s been one full week since the flagship technology portion of the Affordable Care Act (Obamacare) went live. And since that time, the befuddled beast that is Healthcare.gov has shutdown, crapped out, stalled, and mis-loaded so consistently that its track record for failure is challenged only by Congress.

The site itself, which apparently underwent major code renovations over the weekend, still rejects user logins, fails to load drop-down menus and other crucial components for users that successfully gain entrance, and otherwise prevents uninsured Americans in the 36 states it serves from purchasing healthcare at competitive rates – Healthcare.gov’s primary purpose. The site is so busted that, as of a couple days ago, the number of people that successfully purchased healthcare through it was in the “single digits,” according to the Washington Post.